Acrisure has been named the fastest growing insurance brokerage firm three years in a row by Business Insurance Magazine. We have over 200 locations across the US and continue to grow every month. To fuel that growth we have another exciting opportunity as a Personal Risk Manager.
The Personal Risk Manager is responsible for the production and client management of personal lines accounts. The essential functions of the position include soliciting, quoting and selling new Personal Lines. Continuing to counsel and market to existing clients professionally is another essential function of the position. Specific sales goals and responsibilities are determined during the yearly planning process for this position.
Essential Duties and Responsibilities:
- Identify and develop insurance prospects and appropriate markets.
- Prequalify insurance prospects for insurability and quality of risk.
- Create and maintain client and prospect lists.
- Ask for referrals from clients to help generate new business.
- Develop a “Book of Business” that is profitable for both the agency and carriers.
- Respond to referrals quickly and effectively.
- Follow and participate in the Blue Process selling system.
- Survey loss exposures, needs and possible uninsurable or difficult to insure exposures for clients.
- Make sales presentations to prospective and existing clients on new and renewal business.
- Complete applications and related documentation for submission to companies.
- Meet sales goals.
- Collect applicable down payments from clients for purchases of new and upgraded coverages and obtains signatures on all applications and supporting documentation for clients.
- Maintain production reports and participates in Sales Meetings.
- Acknowledge non-standard coverage limitations and binding restrictions to document file and lower errors and omissions exposures.
- Maintain knowledge of all carrier underwriting criteria, ratings procedures and marketing policy.
- Provide needed information and clarification about clients to company personnel.
- Follow-up on X-Dates to round accounts.
- Work with clients to ensure limit and coverage adequacy.
- Request and deliver binders to clients.
- Educate clients concerning agency payment expectations and cancellation procedures.
- Continue to develop relationships with clients, COINS, prospects and Company representatives.
- Develop and maintain relationships with approved insurance carriers.
- Adhere to Zero Accounts Receivable procedure.
- Adhere to High Performance Team Contract.
- Maintain all client files in the agency management system with full policy detail and use the system for all transactions, notes and suspenses.
- Assist clients with significant claims. Obtains adjusters or visits from agency staff, facilitates prompt response from company staff and follows up on claims status to keep clients informed and to work toward settlement of claims.
- Set priorities and manages workflow to ensure efficient, timely and accurate process of transactions and other responsibilities.
- Refer current and prospective clients to Benefits Department and to Commercial Insurance for solicitation of those lines of business.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Associate degree or the recognized equivalent in education and experience is required. Bachelor’s degree with one to three years of insurance related experience is preferred.
- Minimum 3 years’ experience in customer service or insurance related field is also required.
- Must possess Michigan Property & Casualty License or be willing to obtain within 30 to 90 days of employment.
- Must possess Michigan Life, Accident and Health License or be willing to obtain within 90 to 180 days of employment.
- Complies with continuing education requirements for agent licensing as well as professional designations.
- Keeps informed regarding industry information, new product information, coverages, sales skills and technology to continuously improve knowledge and stay current.
- Demonstrate strong PC skills including Word, Excel, and Outlook.
- Knowledge of Agency Management Systems.
- Must be organized, detail oriented, able to multi-task and be efficient with verbal and written communication skills.
- Must also have the ability to work with others.
- Must have a high level of problem-solving skills.
- A positive, team-oriented attitude is necessary to effectively work with a large variety of personalities.
- Maintain a professional image.
- Ability to work accurately and quickly with interruptions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate stress due to regular deadlines and daily challenges.
- High finger dexterity while typing documents and forms
- Occasionally lift up to 20lbs.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is done in a temperature-controlled, non-smoking office.
- Some work stations are open-aired cubicles.
- The noise level in the work environment is usually moderate.
- Travel is seldom and primarily local during the business day, although some out-of-area overnight travel may be expected.